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NEWS
ISA survey results demonstrate Irish spas' strength during pandemic
POSTED 11 Jan 2021 . BY Megan Whitby
Massage was reported as the most in-demand treatment from survey respondents Credit: Shutterstock/baranq

This has given us every reassurance we need that we can continue to trade throughout the pandemic, keep people employed, take care of our communities and minimise COVID-19's impacts on people's wellbeing and mental health
– Anita Murray
According to a recent survey conducted by The Irish Spa Association (ISA), the Irish spa industry is highly capable of taking the difficult decisions needed for business continuity and avoiding the spread of COVID-19.

104 Irish businesses participated in the survey during October 2020, including day spas, destination spas, beauty salons, and hotel and resort spas, which employ over 3000 people combined.

According to ISA co-founder, Anita Murray, the survey’s most interesting findings were that 100 per cent of respondents were compliant with appropriate PPE measures and that no surveyed facilities experienced confirmed COVID-19 outbreaks within the salon or spa setting.

“This has given us every reassurance we need that we can continue to trade throughout the pandemic, keep people in employment, take care of our communities and minimise the impacts of COVID-19 on people's wellbeing and mental health,” she said.

Murray continued by saying that findings also included encouraging figures around responsible self-isolation and stated that it was practised without exception if a staff member or family member had any symptoms.

At present, Ireland is in a third self-imposed lockdown with all spas and salons remaining closed.

Business impact
The ISA survey also showed that 77 per cent of all respondents experienced a decline in revenue in 2020.

81 businesses gave more detail on this, with 26 indicating experiencing more than a 40 per cent decrease in business.

In addition, 33 facilities reported a 30 per cent decrease, 15 respondents experienced a 20 per cent drop and the remaining 7 reported a 10 per cent business loss.

With regards to demand, the survey showed that in Q3 and 4, the most popular treatments in Ireland were massages (39 per cent), followed by facials (32 per cent), general grooming (16 per cent), body treatments (9 per cent) and nail services (5 per cent).
RELATED STORIES
  Irish Spa Association urging Government for commercial rent relief to protect spa businesses


The Irish Spa Association (ISA) is urgently calling upon the Irish Government to provide full commercial rent relief to safeguard spas, salons and beauty businesses.
  Irish Spa Association warns of emerging black market in beauty sector due to extended industry closure


An emerging shadow economy of the Irish beauty industry will continue to grow rapidly unless the sector is allowed to reopen soon, the Irish Spa Association (ISA) has warned.
  Melissa Jones joins Irish Spa Association as general manager


Industry body the Irish Spa Association (ISA) has named Melissa Jones as its new general manager for 2023/24.
  Irish Spa Association delivering webinar series dedicated to industry re-activation


Industry body, the Irish Spa Association (ISA), is developing a re-activation plan guided by industry experts, leaders and government agencies.
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Franchise expert Carrie Walsh joins Hand and Stone Massage and Facial Spa as CEO
Hand and Stone Massage and Facial Spa, the spa business with more than 650 locations across the US and Canada, has appointed franchise expert Carrie Walsh as CEO as the company plans to expand.
HCM Invest opens applications for pitching slots
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Uniting the world of spa & wellness
Get Spa Business and Spa Business insider digital magazines FREE
Sign up here ▸
News   Products   Magazine   Subscribe
NEWS
ISA survey results demonstrate Irish spas' strength during pandemic
POSTED 11 Jan 2021 . BY Megan Whitby
Massage was reported as the most in-demand treatment from survey respondents Credit: Shutterstock/baranq
This has given us every reassurance we need that we can continue to trade throughout the pandemic, keep people employed, take care of our communities and minimise COVID-19's impacts on people's wellbeing and mental health
– Anita Murray
According to a recent survey conducted by The Irish Spa Association (ISA), the Irish spa industry is highly capable of taking the difficult decisions needed for business continuity and avoiding the spread of COVID-19.

104 Irish businesses participated in the survey during October 2020, including day spas, destination spas, beauty salons, and hotel and resort spas, which employ over 3000 people combined.

According to ISA co-founder, Anita Murray, the survey’s most interesting findings were that 100 per cent of respondents were compliant with appropriate PPE measures and that no surveyed facilities experienced confirmed COVID-19 outbreaks within the salon or spa setting.

“This has given us every reassurance we need that we can continue to trade throughout the pandemic, keep people in employment, take care of our communities and minimise the impacts of COVID-19 on people's wellbeing and mental health,” she said.

Murray continued by saying that findings also included encouraging figures around responsible self-isolation and stated that it was practised without exception if a staff member or family member had any symptoms.

At present, Ireland is in a third self-imposed lockdown with all spas and salons remaining closed.

Business impact
The ISA survey also showed that 77 per cent of all respondents experienced a decline in revenue in 2020.

81 businesses gave more detail on this, with 26 indicating experiencing more than a 40 per cent decrease in business.

In addition, 33 facilities reported a 30 per cent decrease, 15 respondents experienced a 20 per cent drop and the remaining 7 reported a 10 per cent business loss.

With regards to demand, the survey showed that in Q3 and 4, the most popular treatments in Ireland were massages (39 per cent), followed by facials (32 per cent), general grooming (16 per cent), body treatments (9 per cent) and nail services (5 per cent).
RELATED STORIES
Irish Spa Association urging Government for commercial rent relief to protect spa businesses


The Irish Spa Association (ISA) is urgently calling upon the Irish Government to provide full commercial rent relief to safeguard spas, salons and beauty businesses.
Irish Spa Association warns of emerging black market in beauty sector due to extended industry closure


An emerging shadow economy of the Irish beauty industry will continue to grow rapidly unless the sector is allowed to reopen soon, the Irish Spa Association (ISA) has warned.
Melissa Jones joins Irish Spa Association as general manager


Industry body the Irish Spa Association (ISA) has named Melissa Jones as its new general manager for 2023/24.
Irish Spa Association delivering webinar series dedicated to industry re-activation


Industry body, the Irish Spa Association (ISA), is developing a re-activation plan guided by industry experts, leaders and government agencies.
MORE NEWS
Swissline opens renovated urban wellness destination Labo Spa in Zurich
Swissline has opened a flagship day spa in Zurich, Switzerland, called Labo Spa.
Gran Hotel Taoro opens Sandára Wellness Centre
Gran Hotel Taoro in northern Tenerife, Spain, has completed the final phase of its three-year renovation with the debut of its Sandára Wellness Centre.
Franchise expert Carrie Walsh joins Hand and Stone Massage and Facial Spa as CEO
Hand and Stone Massage and Facial Spa, the spa business with more than 650 locations across the US and Canada, has appointed franchise expert Carrie Walsh as CEO as the company plans to expand.
HCM Invest opens applications for pitching slots
The inaugural HCM Invest event has opened applications for pitching slots ahead of its launch in London on 21 October 2026.
Synergy – The Retreat Show invites consumer and industry perspectives on retreats for research
Synergy – The Retreat Show, the global trade show for retreats, has launched a global research initiative that will provide insights into the retreat sector from both consumer and industry perspectives.
Turkey is crowned the best massage nation at world championship
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FEATURED SUPPLIERS

MSpa Oslo series: a timeless bestseller
The MSpa Oslo series is a perennial bestseller in global markets. With innovative engineering and premium performance, this completely portable spa line-up is expertly designed to meet the needs of customers worldwide. [more...]

HPO Tech brings design-led hyperbaric systems to the spa floor
Hyperbaric oxygen therapy has moved well beyond the clinic and spa operators represent the fastest-growing market for the technology. [more...]
+ More featured suppliers  
COMPANY PROFILES
We Work Well Inc

In 2019 Monica Helmstetter and Lucy Hugo founded the American hosted buyer event company We Work Wel [more...]
+ More profiles  
CATALOGUE GALLERY
+ More catalogues  

DIRECTORY
+ More directory  
DIARY

 

23-26 Aug 2026

Elevate Spa Riviera Maya Edition

The Riviera Maya Edition Kanai, Playa del Carmen, Mexico
31 Aug - 02 Sep 2026

SpaTec North America

Pier Sixty Six, Fort Lauderdale, United States
+ More diary  
 


ADVERTISE . CONTACT US

Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2026

ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
PRINT SUBSCRIPTIONS
FREE DIGITAL SUBSCRIPTIONS